STORE POLICY
CUSTOMER CARE
Commitment to Service At Brewtastic Biscuits, we’re dedicated to providing you with exceptional service and support. Whether you have questions about our products, need help with an order, or just want to provide feedback, we are here to listen and assist. Contact Us • Email: For any inquiries, you can reach us at brewtasticbiscuits@gmail.com. We strive to respond to all emails within 24 hours. • Phone: If you prefer to speak with someone directly, please call us at 425-327-2212. • Social Media: Follow us on our social media platforms for updates, and feel free to message us there for quick queries. Feedback and Suggestions Your feedback is invaluable to us. We continually work to improve our products and services based on your suggestions. If there’s something you’d like to see from Brewtastic Biscuits, or if you have an idea on how we can do better, please let us know. We are always looking to grow and improve with your help. Resolution of Issues We are committed to resolving any issues that may arise as quickly and efficiently as possible. If you encounter any problems with your order or our products, please contact us immediately so we can work towards a resolution that ensures your satisfaction. Our Promise At Brewtastic Biscuits, your satisfaction is our top priority. We promise to provide friendly and understanding service at every step of your journey with us.
PRIVACY & SAFETY
Your Information is Secure At Brewtastic Biscuits, your privacy and security are our top priorities. We are committed to protecting the personal information you share with us through stringent data protection measures. What We Collect •Personal Information: We collect information that you provide when placing an order, including your name, contact information, and shipping address. This information is used solely to process your orders and to communicate with you about your transactions. •Payment Information: We use secure third-party payment processors for all transactions. Brewtastic Biscuits does not store your credit card details. •Browsing Information: We may collect non-personal information about how you use our website, such as the pages you visit and the products you view. This data helps us improve our website and your shopping experience. How We Use Your Information •To Fulfill Your Orders: Your information helps us to accurately process and deliver your purchases. •To Improve Our Services: We analyze data on website usage to make improvements to our website and services. •To Communicate With You: We may use your information to contact you about your order or to respond to your inquiries. Data Sharing We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. Cookies and Tracking Technology We use cookies to enhance your experience on our website by remembering your preferences and repeat visits. You can choose to accept or decline cookies through your browser settings. Safety Measures We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Your Rights You have the right to access, correct, or delete any personal information we have collected about you at any time. Please contact us if you wish to update your information or have any concerns about your privacy. Changes to Our Policy We may update this privacy and safety policy from time to time to reflect changes in our practices or relevant regulations. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Contact Us If you have any questions about our privacy practices or the security of your personal information, please contact us at brewtasticbiscuits@gmail.com.
WHOLESALE INQUIRIES
Interested in Selling Brewtastic Biscuits?
We’re excited to partner with retailers who are passionate about quality and community. If you’re interested in featuring Brewtastic Biscuits in your store, please reach out to us at brewtasticbiscuits@gmail.com.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments